Every day, all around the world, 13,000 U.S. Foreign Service Officers are responsible for a potentially life-changing decision: Should the person in front of me get a visa to the United States?

Rena Bitter oversaw this global operation as Assistant Secretary of State for Consular Affairs, the capstone of her 30-year career as a diplomat and ambassador. Now retired, she can speak freely about how the visa process really works, and how Trump 2.0 is dramatically changing who gets to travel and study here, along with the nature of the Foreign Service itself.

She also tells us what it took to carry out the largest airlift in American history to rescue our Afghan allies, why she loves international students, and how in government you have to know when the juice is worth the squeeze.

In This Episode

  1. Introduction
  2. Who is Rena Bitter?
  3. What is Consular Affairs?
  4. Netflix reality check
  5. Trump’s entry bans
  6. Birth tourism
  7. The invisible wall that separates families
  8. What 13,000 consular officers do
  9. What is a visa, really?
  10. How consular officers make decisions
  11. Karens at the consulate
  12. What is “immigrant intent”?
  13. Why do rich countries get visa waivers?
  14. Fundamentals of diplomacy
  15. “I have a soft spot for students”
  16. “Visas are a form of soft power”
  17. Rescuing our Afghan allies
  18. The transformation of the Foreign Service
  19. Trump 2.0 is categorically worse than Trump 1.0
  20. We shouldn’t need a crisis to fix things
  21. Outro