Every year, U.S. Citizenship and Immigration Services (USCIS) makes millions of highly consequential decisions that affect individual people’s lives. Applications for green cards, work permits, asylum and refugee status, even U.S. citizenship – they’re all handled by the 20,000 civil servants at USCIS. The agency has always had its struggles, but under Trump 2.0, political appointees have actively undermined and targeted civil servants like never before.

Michael Valverde dedicated his career to USCIS for three decades, working in roles throughout the agency and rising to senior management. Having taken early retirement after the DOGE debacle, he’s ready to pull back the curtain on how this agency really works: Why backlogs seem so endless, how immigration officers think, and what’s the difference between useful vs. useless security vetting. Michael also shares what he’s told countless new Americans at their citizenship ceremonies: Immigrants make our country richer.

In This Episode

  1. Introduction
  2. Who is Michael Valverde?
  3. Six billion dollars in user fees
  4. Michael to immigrants: Thank you for making me richer
  5. Immigration in simpler days
  6. How is USCIS using AI?
  7. The journey of a green card application
  8. What does an immigration officer do?
  9. Are immigration interviews useful?
  10. The truth about national security screening
  11. The plight of Mohammed Mohammed
  12. The truth about social media vetting
  13. What is “continuous vetting”?
  14. Why can’t we just eliminate the backlogs?
  15. The targeting of civil servants under Trump 2.0
  16. “Working with you politicals…”
  17. Conclusion